Privacy Policy
rsp heating and cooling
last updated: april 25, 2025
Thank you for choosing RSP Heating and Cooling (“RSP,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, or representatives.
information we collect
We may collect the following personal information:
- Name, address, email address, and phone number
- Billing and payment information
- Service history and preferences
- Property information relevant to HVAC, solar, generator, or insulation services
- Information you provide when requesting quotes, scheduling appointments, or communicating with our team
Contact Us
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and settings
- Website interaction data
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to inquiries and fulfill service requests
- Send appointment reminders, service updates, and promotional communications
- Analyze usage patterns to enhance website functionality
- Comply with legal obligations
Information Sharing
We may share your information with:
- Service providers who perform services on our behalf
- Professional advisors such as lawyers, auditors, and insurers
- Business partners when necessary to provide requested services
- Government authorities when required by law
- Successor entities in the event of a business transaction
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Your Choices
You can:
- Update your contact information and preferences
- Opt-out of marketing communications
- Request access to your personal information
- Ask us to delete or restrict the use of your information, subject to legal requirements
- Disable cookies through your browser settings
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.
contact us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
RSP Heating and Cooling
PO Box 286
Carterville, IL 62918
(618) 942-2424
ContactUs@RSPHVAC.com
This Privacy Policy was last updated on April 25, 2025.